The data controller is Yoni Healer (referred to in this policy as “we”, “our” or “us”).
How is Your Data Protected?
Our websites and web applications are secured by means of SSL certificates. You can see this from the green padlock icon to the left of the URL in your browser’s address bar. All data you send and receive via our website are therefore encrypted and cannot be read by third parties. The exchange of data between our websites and our processing partners also takes place via secure connections.
We take protection of your data very seriously, and have put in place appropriate physical and technical measures to safeguard the information we receive. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.
What (personal) data are processed, for what purposes are the data used and with whom might they be shared?
We collect various personal data to provide you with the best service. What data are involved depends on how you use our website. You can use our website in the following ways:You only visit our website:
When you visit this website we collect data on the pages you visited while on our site, the make, model and operating system, IP address, browser type and mobile device identifiers.
You shop in our online shop: We collect your name, address, email address, telephone number, what products you have ordered and IP address. Your name and address is the only personal data shared with Royal Mail, who handles our deliveries.
You shop in our online shop but do not finalise your order: We collect your name, address, email address, telephone number and IP address.
You chat with us via the website: We collect your IP address, the length of your visit, the information your provided, email address and any other information you give voluntarily.
You give feedback or post reviews via our website. We collect your name, email address and IP address.
You use the customer service or use our customer service: If you contact us we collect all the information you provided in the email and (IP address, telephone number and email address)
We do not process any payment data. All payments are processed and finalised on PayPal’s website. We will receive confirmation from PayPal once the payment is completed to prepare your order for delivery.
You have the right to request details about the information we hold about you and to request us to correct inaccuracies in that information, to object to or request the restriction of processing .
Objecting to data processing
If you do not agree with the processing of your data, you can object to the processing at any time by contacting us by the form below. After receiving your email, we will respond to your objection as soon as possible, but within 4 weeks.
Revoking permission granted earlier
If you have given us permission to process your personal data, you can revoke this permission at any time by letting us know by using the below form.
How long is your data stored?
We will not keep your personal data for longer than is necessary for the purpose it was collected. This means that data will be destroyed or erased from our systems when it is no longer required.
Who can access my data?
We will never sell, share or otherwise distribute your data to any other third party. We do not use your data for any marketing purposes. We use PayPal to process payments and Royal Mail for our deliveries.
What will we use your personal data for?
We will use your data to process your order to allow us to provide our products to you for which you paid for.
To email you to let you know when your order has been dispatched, or to update you about your order.
What happens if I contact you?
We will use your contact details you provided to respond back, that is all we will do.
Changes to this Policy
We may review this policy from time to time and any changes will be notified to you by posting an updated version on this page.
If you have a question or a complaint about this policy, or the way your personal information is handled, please contact us using the form below.